Junior Call Centre Advisor

As a Junior Call Centre Advisor, you will be the voice of our brand, engaging with customers to promote products and services through outbound calls. This role involves understanding customer needs, providing product information, and generating interest in our marketing campaigns. You will receive comprehensive training and support to develop your communication and sales skills, making it an excellent opportunity to start your career in direct marketing.

Key Responsibilities:

• Make outbound calls to prospective customers to introduce products and services.
• Engage with customers in a professional and friendly manner.
• Identify customer needs and tailor communication to create interest in products.
• Answer customer questions and provide accurate information.
• Record customer interactions and maintain an updated database.
• Collaborate with the sales and marketing teams to achieve campaign targets.
• Provide feedback to the team on customer responses and campaign effectiveness.
• Ensure compliance with company policies and relevant regulations.

Requirements:

• Strong verbal communication and interpersonal skills.
• A positive attitude with a customer-focused approach.
• Ability to handle objections and engage in persuasive communication.
• Willingness to learn and adapt in a fast-paced environment.
• Self-motivated and target-driven.
• Good organisational skills and attention to detail.
• No prior experience required – full training provided.
• Availability to work flexible hours, including evenings or weekends if needed.

Benefits:

• In-depth training and development programme.
• Clear career progression opportunities within the company.
• Supportive team environment with ongoing mentorship.
• Opportunity to work with diverse marketing campaigns and clients.

How to Apply:
Are you ready to start your career as a Junior Call Centre Advisor and be part of a growing direct marketing team? Submit your CV

Job Type: Full-time

Pay: From £30,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Benefits:

• Company events
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Work authorisation:

• United Kingdom (required)

Location:

• England, M11 4TW (required)